Latest Telkomsel call centre number open 24 hours
Telkomsel call centre number may be what you need when you have a problem with your Telkomsel card . Telkomsel is a company involved in the telecommunications sector. Telkomsel is one of the telecommunications companies with the largest number of customers in Indonesia. In 2015-2016 it had the number of customers in Indonesia reaching 143 million. The number that makes Telkomsel the number 6 cellular operator in the world based on the number of subscribers.
For this reason, Telkomsel clearly does not want to disappoint its customers, so it provides a call centre service that is open for 24 hours. With so many customers owned by Telkomsel, they have to provide excellent service. That is to cater to the needs of many Telkomsel customers. If you don’t have adequate call center services, it can make customer complaints not handled properly.
The existence of a Telkomsel call centre number will make customers feel less confused when experiencing problems with Telkomsel cards. For example, when there is a number that forfeits but wants to re-energize. Or when experiencing problems with a slow internet network. This call center can also be used to offer products to customers.
Telkomsel’s network is already very wide, almost reaching all parts of Indonesia. Telkomsel is known for its highly stable network quality and high-speed internet. Telkomsel card prices are slightly more expensive than other cellular operators. However, it will be similar to the quality you get from a Telkomsel card.
What is a Call Centre
A call center can be interpreted as a place that is used as a customer information service center. This call centre is one of the mandatory needs for companies, Telkomsel is no exception. For those of you Telkomsel customers , you can contact the call centre if you are having problems with your Telkomsel card. Through Telkomsel’s call centre number, you can find out detailed information about Telkomsel cards.
You can call Telkomsel’s call centre for 24 hours non-stop. This is a real commitment from Telkomsel to its loyal customers. As well as knowing information about Telkomsel products , you can also lodge complaints when using a card from a Telkomsel provider . You can also provide tips and input related to Telkomsel cards through the Telkomsel call centre.
To contact Telkomsel’s call centre , you don’t have to worry about drinking a lot of cloth. Because Telkomsel provides a toll-free call centre service for its customers. To contact Telkomsel , you do not have to go through Telkomsel’s call centre number but can also go through Telkomsel’s social media or email.
How to contact Telkomsel Call Centre
As mentioned,there are several ways to contact Telkomsel’s call centre. Telkomsel truly understands the need for a reliable information centre for its customers. So Telkomsel provides a lot of utility to connect to Telkomsel’s call center . And there’s also a call center service free of credit fees.
First, you can get in touch via Telkomsel’s call centre number. There are three types of call centre numbers owned by Telkomsel. For you postpaid customers can call 188, to make free call centre calls. Meanwhile, for your refund, you will be charged a fee of Rp300 per call.
If you are overseas, you can contact Telkomsel’s call centre via +62 811-0000-333. You don’t need to spend any money to make a call to the call center number.
The number is only intended for Telkomsel customers who are overseas. Telkomsel also provides call centre numbers for general customers, namely through +62 807-1811-811. For an overall number of customers charged according to the operator used.
Moreover, you can also use social media to get information from Telkomsel. You can lodge a complaint against Telkomsel through Telkomsel’s official social media. But there are some drawbacks to connecting through social media. The time it takes to get an answer is usually quite long.
Apart from Telkomsel’s call centre number and social media, you can contact Telkomsel’s customer service by email. You can get Telkomsel ema il customer service address through Telkomsel’s official website. If you use my Telkomsel app, you can also use it to connect with customer service.
Find out what GraPARI Telkomsel is
You may have seen the GraPari Telkomsel building in your city. The GraPari Telkomsel building is available in several cities in Indonesia. The GraPari building is used to provide services to Telkomsel customers. You can get different services related to Telkomsel cards in this same building.
GraPari itself stands for Graha Pari Sraya. The name comes from a sanskrit given by Sultan Hamengkubuwono X. Sultan Hamengkubuwono X who gave the title as appreciation for establishing a Telkomsel service office in Yogyakarta. If you have contacted the Telkomsel call centre number but the problem has not been resolved, you can visit the nearest GraPari Telkomsel office .
There are so many things you can do at GraPari Telkomsel. In addition to asking questions about the latest Telkomsel products , you can reactivate the forfeited card. If your card is lost and you want to replace it with a card with the same number, you can also make it GraPari Telkomsel. The services provided in GraPari can be said to be more complete than through Telkomsel call centre.
GraPari Telkomsel is currently available in Sumate ra, Jakarta, Central Java, East Java, Banten, Bali, East Nusa Tenggara, and others. In the future, there may be more attention from GraPari Telkomsel’s office. With more and more GraPari offices, Telkomsel hopes that all Telkomsel customers will be well served without exception.
What is Telkomsel Virtual Assistant
A new development was made by Telkomsel for its customers through Telkomsel’s virtual assistant. In addition to the usual way, through Telkomsel’s call centre number , you can use chat to get information and services from Telkomsel. Telkomsel virtual assistant is customer service that uses a combination of artificial intelligence, customer analytics, and human interaction.
With this service, it is hoped that it will be possible to serve customers quickly and precisely. This Telkomsel virtual assistant will be in sessionfor 24 hours. You can access this virtual service via telegram, line, whatsapp, Telkomsel’s official website, My Telkomsel app, and Facebook messenger. This virtual assistant is named “Veronica”. With this service, Telkomsel hopes there will be no more Telkomsel customers who are not being served.
This Telkomsel virtual assistant can provide services such as providing information about the nearest GraPari office, how to upgrade 4G, package information, billing information, and much more. In addition, Telkomsel virtual assistants can also provide service solutions, such as bill payments, credit purchases, packages, and reedem f points.
Telkomsel realises that existing customers have high mobility, so they need fast and precise service. With Telkomsel’s virtual assistant presence, it’s like providing GraPari office services in the hands of customers. Telkomsel wants to provide customers with a mobile digital lifestyle experience. This Telkomsel virtual assistant complements existing customer services, such as through Telkomsel call centre numbers.